Empowering People in the Cycling Industry - 6 session course

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As bike fitters and people working in the cycling industry we come across people every day. We work 1:1, in small teams and with larger organisations.

In a flexible industry like ours, it can be easy to move from one shop or team to another. Yet sometimes, the reasons for moving seem to follow us to the next job. Or staff members keep leaving for the same reasons. Maybe you set up business on your own to get some freedom and are finding different struggles. Or perhaps you stay put and gloss over any interpersonal issues in favour of a tech-focussed offering.

I have worked with bike fitters for over 15 years and seen first hand the challenges of the professional and personal side of the work. I have supported staff through mental breakdowns, celebrated successes and been the last one out at the end of the day because one more job needed doing. I have also sat at home waiting for my other half to come home after “a bikey half-hour”, got angry when I couldn’t do my thing and learned to love the people that came through my door.

Now I have the joy and honour of opening the doors to the IBFI via Zoom.

In this 12 hour / 6 week course, you will explore the basics of interpersonal neurobiology, discover some reasons why people do what they do, and leave with ways of encouraging yourself and those around you. A minimum of 4 sessions attendance is required.

*The introduction seminar is a required precursor to the 6 session course.*

Some feedback from our first sessions –

“I noticed something in my own thinking that’s having an impact on the way people view my interactions. I’m ready to learn more.”

“I am able to relax and connect more with the client during bike fits.”

“I thoroughly enjoyed the material. I find it quite valuable and a refreshing approach in an industry that tends to brush aside any and all feelings for the guise of strength, sales, etc.”

Here’s what you will cover in the 6 Session Course:

	Theme	Warm up	Activity 1	Activity 2	Activity 3	Homework
Week 1	Making a Safe Space	Agreements	3 Lists- Problems and hopes	Neuroception Intro and sensory input – relevance to position change	Kind AND firm	Explore your studio from a ‘safe space’ point of view. What works? What will you improve?
Week 2	Get Real	Clarify your why	Draw a Bikefitter (dream bike fitter/typical bike fitter. Dream client/typical client)	Top Card – Our personal style	The Change Process	Notice how your Top Card plays out over the week. Communicate the change process to your clients.
Week 3	Difficult Conversations	Vertical vs Horizontal leadership	Competent Giant – exploring power dynamics	Recovery from mistakes	Validate Feelings	Practice validating feelings with 4 friends and family. Make a call to recover from a mistake.
Week 4	Different Clients	Shapes	Embracing your strengths	Solutions vs Consequences	Barriers or builders?	Pin your strengths picture up on the wall where you can see it regularly. Add to it as you like. Choose a specific way you will use your strengths to work with different clients this week Share with us next week anything you noticed
Week 5	Go Deeper	Listening beyond words	What vs why	Encouragement vs praise	8 Steps to finding the Gold	Make, find or draw a representation of your new choice and keep it on your desk
Week 6	Level Up	Empowering vs discouraging	Fitters helping fitters	Your what and how	What we’ve learned / closing

Empowering People in the Cycling Industry

Are the classes recorded?

No, the classes are always live due to the interactive nature. A minimum attendance of 4 out of 6 classes is required.

Where does the material come from?

Gillian is a Certified Empowering People in the Workplace Facilitator. She is a member of the Positive Discipline Association and a Trainer Candidate. The work is rooted in Adlerian Psychology. You can find out more at www.positivediscipline.com

Is this counselling?

No. This is not counselling. Signposts will be made to appropriate professionals if the need for counselling is voiced.

Do I need fluent English to take part?

A first language or bilingual level of English is needed to fully take part. Materials are available in Spanish. All live classes take place in English.

Can my whole shop take part?

Absolutely! You and your shop will benefit from an empowering and encouraging environment.

I can't do those dates. Can I book a private workshop?

Yes absolutely. A minimum of 5 participants is needed. Please email gillian@torkecycling.com to discuss.

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